Personal Data Protection
Personal Data Protection
KVKK INFORMATION NOTICE
Information on the Protection of Personal Data;
Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr attaches great importance to processing and storing your personal data in accordance with Law No. 6698 on the Protection of Personal Data (“Law”). We would like to inform our customers about the purposes and methods of collecting, processing and transferring personal data and, accordingly, your rights arising from the Law.
1. Methods of Collecting Personal Data
As Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr, in the capacity of data controller, within the scope of our legal obligations arising from legislation; we collect your personal data verbally, in writing or electronically via verbal communication, websites, social media platforms, mobile applications and similar channels for purposes such as enabling you to benefit from the services of our brands, informing you about our campaigns upon your consent, recording your suggestions and complaints, establishing better service standards for you, and determining and implementing the commercial and business strategies of Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr.
2. Processing of Personal Data and Purposes of Processing
As Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr, in the capacity of data controller, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels and/or any other channels; your personal and/or special category personal data obtained with your consent may be obtained, recorded, stored, archived, modified, updated, periodically checked, reorganized, classified, retained for the period required for the purpose of processing or as stipulated in the relevant law, shared/transferred with real persons/legal entities that Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr works with or is legally obliged to, as well as with relevant third parties residing in Türkiye or abroad, and may be transferred abroad where legally or service-related factual necessities arise, provided that the necessary security measures are taken.
We present to your information that we may process your personal data in accordance with Law No. 6698 on the Protection of Personal Data and relevant legislation, for purposes such as enabling customers of Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr to benefit from our brands’ services, informing you about our campaigns upon your consent, recording your suggestions and complaints, establishing better service standards, and determining and implementing the commercial and business strategies of Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr.
3. Transfer of Personal Data
Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr may share your personal data only; based on your explicit consent or, provided that adequate measures are taken within the framework of the security and confidentiality principles specified in the Law, domestically, and abroad provided that necessary security measures are taken, for the purposes of conducting company activities, establishing the business relationship between data subjects and our customers and/or holding meetings for this purpose, offering services, opportunities and possibilities, and increasing service quality; with our group companies, business partners, customers with whom we have agreements and to whom we provide services, suppliers, audit firms, or public institutions/organizations authorized to request such data due to a legal obligation, and other relevant authorities, without limitation.
4. Rights of the Personal Data Owner Listed in Article 11 of the Law (“Law”)
Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr will respond to the following requests of relevant persons:
a) Learning whether Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr processes personal data relating to them and which personal data are processed,
b) Receiving information on the purposes of processing activities,
c) Knowing the third parties to whom Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr transfers personal data domestically or abroad,
d) Requesting correction of personal data if processed incompletely or inaccurately,
e) Requesting deletion or destruction of personal data in accordance with the Law,
f) Requesting that the actions taken regarding correction, deletion or destruction be notified to third parties to whom personal data have been transferred,
g) Objecting to the occurrence of a result against the person by analyzing processed data exclusively through automated systems, and
h) Receiving a copy of their personal data.
You may contact us with your opinions and questions.
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Privacy and Security
Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr Online Shop requests certain personal information (name, age, interests, e-mail, etc.) from you in order to provide better service. This information collected on Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr Online Shop servers is used only within Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr Online Shop for periodic campaign activities, designing special promotional activities for customer profiles, and customer “classification” efforts aimed at preventing unwanted e-mails. Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr Online Shop does not share the information collected from membership forms with third parties without the member’s knowledge or contrary instruction, does not use it for commercial purposes for any non-operational reason, and does not sell it.
Customer information may be disclosed to official authorities only if such information is requested by official authorities and in cases where disclosure is required by the mandatory provisions of the applicable legislation.
Only the customer can access all information entered into the system and only the customer can change this information. It is not possible for someone else to access and change this information. Your credit card information requested on the payment page is not stored in any way on the servers of Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr Online Shop or companies that provide services to it, in order to keep the security of our valued customers shopping on the site at the highest level. Thus, all payment-related transactions are carried out between the bank and your computer through the Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr Online Shop interface.
Cookie Use
Cookies are small text files or pieces of information that are saved on your computer or mobile device (such as a smartphone or tablet) when you visit our website.
We use cookies to make our Sites easier to use and to tailor them to your interests and needs. Websites can read and write these cookie files and thus remember important information about you (such as remembering your preference settings) in order to recognize you and offer you a more suitable website.
Cookies also help speed up your future activities on our Sites. In addition, we may use cookies to collect statistical information about the use of our Sites in order to understand how visitors use our Sites and to improve the design and usability of our Sites.
Sümela Doğal Kaynak Suyu - www.sumelasu.com.tr